MR2800-W Data Fax Modem

Version: 2.84N

Release Date: January 03, 2001

(C) 1998-2000 Smart Link Ltd.
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This document contains release notes and other information about 
this product. Information in this document is the most current available.
For your convenience, print a copy of this file and keep it with 
your user manual. 

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How to Use This Document
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To view README.TXT on screen in Windows Notepad, maximize the 
Notepad window.

To print README.TXT, open it in Windows Write, Microsoft Word, 
or another word processor.  Then select the entire document 
and format the text in 10-point Courier before printing.

This file (README.TXT) contains:

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Contents
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1) Installation
2) How to verify installation
3) Uninstall procedure
4) Update procedure
5) Country selection
6) Call Progress Sounds
7) Known issues
8) Troubleshooting


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1. Installation
--------------

Important notes:

   1) This driver is compatible with motherboards based on the Intel 810, 
	Intel 815, Intel 820, Intel 440MX (Banister), VIA VT82C686, 
	SiS 540 / 630 and	ALI MD1535 core logic chipsets. An updated list 
	of compatible motherboards can be found on Smart Link's web site 
	(www.smlink.com).

   2) This version of MR2800-W Data Fax Modem was tested only with Microsoft 
      Windows 2000 Professional.

   3) If MR2800-W Data Fax Modem is already installed in your system and you want 
      to re-install new version, first uninstall MR2800-W Data Fax Modem (See 
      Uninstall Procedure), and only then proceed to install the 
      new version.

   3) Check the MR2800-W Data Fax Modem card for proper setting of Primary or 
      Secondary Codec Mode.


To install MR2800-W Data Fax Modem for the first time:
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a) Turn your PC off, and remove the power cord.

 	NOTE: SOME PCI 2.2 MOTHERBOARDS KEEP THE SLOTS POWERED EVEN 
	WHEN THE PC IS TURNED OFF. TO PREVENT DAMAGE TO MR2800-W DATA FAX MODEM AND 
	YOUR PC, REMOVE THE POWER CORD.

b) Plug in the MR2800-W Data Fax Modem into an AMR slot.

c) Restart your PC.

d) Windows 2000 will instantly detect the MR2800-W Data Fax Modem and will 
   start software installation.

e) When requested, point to the MR2800-W Data Fax Modem installtion directory on
   the floppy disk or CD-ROM. 

f) MR2800-W Data Fax Modem drivers will be installed.


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2. How to verify installation
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To verify that MR2800-W Data Fax Modem is installed correctly, follow these 
steps:

 a) In "Control Panel > Modems": check for the presence of MR2800-W Data Fax Modem.

 b) In "Control Panel > Modems > Properties > Diagnostics" click on 
    "Query Modem" button and check that the modem responds.

To Check that MR2800-W Data Fax Modem is working properly:
  
 a) Run Hyper Terminal.
 b) Select the "MR2800-W Data Fax Modem" or directl to port option.
 c) Type ATI1, ATI2 or ATI3 and make sure you receive the modem IDs. 
 d) Dial any accessible phone number, and see that that phone rings.
 e) Dial to another modem (ATDTxxx or via the dial button of the     
    TAPI interface) and see that a modem session is established.

    If you have successfully connected, then MR2800-W Data Fax Modem has been     
    successfully installed.


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3. Uninstall Procedure
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a) Open "Control Panel > Add/Remove Programs" folder
   and choose "MR2800-W Data Fax Modem".

b) Click the "Add/Remove" button.

c) Modem drivers will now be removed.

d) Restart or shutdown your computer.



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4. Update Procedure
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To update your MR2800-W Data Fax Modem drivers, uninstall previous drivers 
(see above procedure) and reboot your system.

Then repeat the Installation process, as described in the 
above procedure.


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5. Country Selection
--------------------

To change the country setting, follow these steps:

a) Click "Start > Settings > Control Panel > Modem Country Selection".
b) Select the required country from the list.
c) Click "Ok".

To verify the change has taken effect:

a) Open HyperTerminal and select your modem
b) Type "ATI7"
c) Verify that the correct country name is displayed


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6. Call Progress Sounds
-----------------------

MR2800-W Data Fax Modem hardware designs typically support four methods 
for monitoring call progress (dialtone, DTMF dialing, etc...). 
The method you should use depends on your specific hardware:

(a) In hardware through AC-Link:
	* Simply connect speakers to the AC97 audio speaker
        output
      * Then enable and unmute "Telephone" or "Phone in"
        in the Playback audio mixer  from the speaker icon
        that appears in the mixer tray

(b) In software through the audio subsystem:
    	* Simply connect speakers to the audio card speaker
        output.
      * Next, click the right mouse button on SLLights in the
        Windows System Tray while the modem is loaded in memory.
      * Select the speakers on or off as desired.
      
(c) In hardware directly through the sound card:
	* Connect the 4 pin header on the MR2800-W Data Fax Modem card to the
        TAM header on the audio card/subsytem.

(d) In hardware using the optional MR2800-W Data Fax Modem buzzer that may be on the
    MR2800-W Data Fax Modem card:
	* Nothing needs to be done to hear this. It is always on.
	  You can control the buzzer volume from the 
	  Control Panel/Modem/Properties/Speaker Volume.


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7. Known issues
---------------

7.1   On certain motherboards, call progress can be heard through the system's 
	speakers. This option is enabled by default, and can be controlled only from
	Windows' "Volume Control" application, using the "Telephony" slider.
	The 'Speaker' menu option (accessed by right-clicking on the modem icon) 
	can not mute the modem sound on these motherboards.

7.2   When some systems get into "sleep mode" and an incoming call is received by the 
	modem, the modem answers but the screen stays blank. This behavior is dependent 
	on the BIOS and not on the modem. Some BIOS vendors choose to let the modem 
	answer, but leave the screen blank. 

7.3	The NetZero dialer tends to cause the computer to freeze sometimes and causes 
	some programs such as "Zcast" to close. This behavior was duplicated with other 
	reference modems as well, so it is not caused by the MR2800-W Data Fax Modem.

7.4   In Hyperterminal, the characters sent to the modem are not echoed until ATZ 
	command is being issued. This behavior was duplicated with other reference 
	modems as well, so it is not caused by the MR2800-W Data Fax Modem.

7.5 	When using the following applications/online services, select the appropriate 
	modem name from the following modem list:
	* AOL (America Online) - "Hayes Compatible (Default)" 
	* Juno - "Generic 33600 modem". 
	* BitWare - "Rockwell based voice modem"

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8. Troubleshooting
------------------

If your modem does not work as expected:

8.1	If ERROR, NO DIALTONE or a similar message is received:

	(a)   Check whether MR2800-W Data Fax Modem is connected to the line.
	(b)   Use a telephone handset to make sure that the line is
	      active and that there is a dial tone.
	(c)   Check to see if the line is a PBX line or a direct analog
              phone line. You may need to dial 9, before the actual 
	      desired telephone number (i.e. ATDT9,123-4567).
	      If, after dialing 9, the modem still cannot detect the PBX
	      dialtone, try typing ATX3 before dialing.

		NOTE that PBX lines typically can only support V.34
		rates (33,600 bps, 28,800 bps, ...) and NOT V.90
		rates (49,333 bps, 50,666 bps, ...).


8.2	If dialer application (i.e. Hyperterminal) does not detect modem:

	Check whether HyperTerminal is configured to the right port.
	You can find the MR2800-W Data Fax Modem COM port number in 
 	Control Panel/Modems/Properties. 
	If not, press disconnect and change the port that the dialer 
	is accessing.


8.3	If you cannot hear the dialtone and DTMF dialing while the modem should
	be dialing out :
	
	MR2800-W Data Fax Modem hardware designs typically support four methods for monitoring 
	call progress (dialtone, DTMF dialing, etc...):

        - In hardware through AC-Link.
                * Simply connect speakers to the AC97 audio speaker
                output
                * Then enable and unmute "Telephone" or "Phone in"
                in the Playback audio mixer  from the speaker icon
                that appears in the mixer tray
        - In software through the audio subsystem.
                * Simply connect speakers to the audio card speaker
                output.
                * Next, click the right mouse button on SLLights in the
                Windows System Tray while the modem is loaded in memory.
                * Select the speakers on or off as desired.
        - In hardware directly through the sound card.
                * Connect the 4 pin header on the MR2800-W Data Fax Modem card to the
                TAM header on the audio card/subsytem.
        - In hardware using the optional MR2800-W Data Fax Modem buzzer that may be on the
          MR2800-W Data Fax Modem card.
                * Nothing needs to be done to hear this. It is always on.
                You can control the buzzer volume from the 
                Control Panel/Modem/Properties/Speaker Volume.

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